📦 Returns & Refunds

31-Night Trial for Weighted Products

Not 100% satisfied? No problem. You have 14 days to cancel your purchase — no explanation needed. For our weighted blankets, we go even further: enjoy a 31-night trial to test it in the comfort of your home.


🔄 How to return an item

Just send us an email at info@gravity-deken.nl with your order number and let us know you’d like to return your item. A short message is enough — no need to fill out any forms (though we have one if you prefer).

Note: The address on this page is not our return address. Once you’ve registered your return, we’ll email you full return instructions with the correct address.


🚚 Return shipping

Return shipping costs are the responsibility of the customer. You can choose any shipping carrier. We recommend keeping a shipping receipt or tracking number as proof.


💳 Refunds

Once we receive your returned item (or proof that it has been shipped), we’ll issue a full refund — including any standard delivery fees you paid — within 14 days, using your original payment method. No extra charges.


🛍️ Outlet Products

Outlet items can be returned, but refunds will be issued as store credit only — perfect for choosing another product you love.


📅 Deadlines & conditions

  • After requesting a return, you have 14 days to send the product back.
  • The item must be in good condition. Only use it as much as needed to test it.
  • If the product is returned damaged or heavily used, we may reduce your refund accordingly.

❓ Questions?

Feel free to email us anytime at info@gravity-deken.nl. We’re happy to help!